y999 Terms and Conditions

1 General Provisions

These terms and conditions ("Terms") form a legal agreement between the y999 platform ("Platform", "we", "our") and its users ("you", "player"). By using the y999 website or services, you are considered to have automatically agreed to these Terms.

These Terms apply to all players residing in Bangladesh and using the platform from Bangladesh. Please read this entire document carefully before accessing the platform or opening an account. If you disagree with any term, please refrain from using the platform.

2 Eligibility and Age Requirement

To participate on the y999 platform, the following eligibility requirements must be met:

• You must be at least 21 years old ("for persons aged 21 and above only").
• You must open an account of your own free will and in a sound state of mind.
• You may only have one account in your name.
• You must provide genuine and accurate personal information.
• You will play with your own funds and will not act on behalf of any third party.

Opening or operating an account on behalf of a minor is strictly prohibited. y999 reserves the right to verify age at any time and may temporarily suspend an account until verification is complete.

3 Account Registration and Security

3.1 Registration Process

To open an account at y999, you must provide accurate and complete information. Any false or misleading information will result in the account being cancelled and deposited funds may be forfeited.

3.2 Login Credential Security

It is your responsibility to keep your account password and login credentials completely confidential. Do not share this information with anyone. You are solely responsible for all activity conducted through your account. If you suspect unauthorised access, contact the support team immediately.

3.3 One Account Policy

Only one account is permitted per individual or household. If multiple accounts are found using the same device, IP address, or payment method, all associated accounts will be closed and bonuses will be forfeited.

4 Deposits and Withdrawals

4.1 Deposit Terms

The approved payment methods for depositing funds at y999 are: bKash, Nagad, Rocket, and Upay. The minimum deposit amount is ৳300. No additional fees apply to deposits.

You may only deposit funds using a payment account registered in your own name. Deposits made through third parties are not permitted and such transactions will be rejected.

4.2 Withdrawal Terms

The minimum withdrawal amount is ৳1,000. After a withdrawal request is successfully submitted, it is generally processed within 5–30 minutes.

• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawals cannot be made before the wagering requirement attached to a bonus has been fulfilled.
• y999 may request additional information as part of the verification process, which may put the withdrawal on hold until verification is complete.
• In the case of suspicious transactions, y999 reserves the right to delay or suspend a withdrawal.

5 Bonuses and Promotions

5.1 Welcome Bonus

New players will receive a 150% bonus on their first deposit, up to a maximum of ৳20,000. For example: depositing ৳1,000 will earn a ৳1,500 bonus, bringing the total balance to ৳2,500.

5.2 Wagering Requirement

A 15x wagering requirement applies to the welcome bonus. The wagering requirement is calculated only on the bonus amount, not the deposit amount. For example: ৳1,500 bonus × 15 = ৳22,500 must be wagered before winnings from the bonus can be withdrawn.

5.3 General Bonus Rules

• Bonus funds cannot be withdrawn directly; winnings from a bonus can only be withdrawn after the wagering requirement has been met.
• Each bonus offer may have its own expiry period, which will be stated in the offer details.
• y999 reserves the right to modify, suspend, or cancel bonus offers at any time.
• If a player is found to have abused the bonus system, their account will be closed and the bonus will be cancelled.
• Any attempt to collect bonuses from multiple accounts will result in all accounts being cancelled.

6 Gaming Rules

6.1 Game Operation

All games available on y999 are operated by an independent Random Number Generator (RNG). The outcome of every game is entirely independent and unpredictable. Ensuring fair play is our commitment.

6.2 Technical Issues

If a disconnection or technical error occurs during a game session, y999 will resolve the issue based on server logs. Server data is final and no objections will be accepted in this regard.

6.3 Sports Betting

Specific rules apply to placing bets in the sports betting section. A bet cannot be cancelled after the result of an event has been confirmed. If an event is cancelled or postponed, bets will be settled at y999's discretion.

7 Prohibited Activities

The following activities are strictly prohibited on the y999 platform:

• Accessing or attempting to access another person's account.
• Abusing the bonus system or fraudulently creating multiple accounts.
• Attempting to hack or modify the game system or software.
• Money laundering or using funds from illegal sources on the platform.
• Using automated bots or software to operate games.
• Attempting to exploit the system in coordination with other players.
• Impersonating any official or employee of the platform to mislead others.

Involvement in any of the above activities will result in permanent account closure and forfeiture of associated funds. y999 reserves the right to take legal action in serious cases.

8 Account Suspension and Closure

8.1 y999's Rights

y999 reserves the right to temporarily suspend or permanently close any account at any time and for any reason. In particular, if a player violates these Terms, the account may be closed without prior notice.

8.2 Closure at Player's Request

You may request the closure of your account at any time. In that case, any available balance will be returned after all wagering requirements have been met. Please notify the support team before closing your account.

8.3 Inactive Accounts

A separate policy from y999 may apply to accounts that have been inactive for an extended period. Owners of such accounts will be notified in advance by email.

9 Privacy and Personal Data

Protecting your personal data is y999's top priority. We use SSL encryption to keep all your information secure. Your data is used solely for the purpose of operating the service and verification.

Your information is never sold to third parties. However, it may be shared with relevant authorities if required by legal obligation or to prevent fraud.

For more details, please visit our Privacy Policy page.

10 Responsible Gaming

y999 believes in responsible gaming. We feel that playing for entertainment is enjoyable, but playing excessively or compulsively can be harmful. Play within your means and with a clear head.

• Never bet with borrowed money or funds you need for daily expenses.
• Avoid placing more bets in an attempt to recover lost money.
• Set your own time and spending limits for gaming and stick to them.
• If needed, you can request a temporary self-exclusion from your account.

For more information and support, visit our Responsible Gaming page or contact the support team.

11 Limitation of Liability

y999 is an entertainment platform. y999 will not be liable for any loss caused by technical errors, internet disruptions, or unforeseen circumstances.

y999's liability for financial loss, stress, or any other indirect loss arising from gaming is limited. It is considered acknowledged at the time of registration on the platform that the player is knowingly taking on financial risk.

y999 strives to maintain the quality of its services, but cannot guarantee uninterrupted service. Service may be temporarily disrupted due to maintenance, upgrades, or unforeseen circumstances.

12 Changes and Amendments

y999 reserves the right to modify or update these Terms at any time. Changes will take effect from the date they are published on the website. For significant changes, an effort will be made to notify players at their registered email address.

Continued use of the platform after any changes will be considered as acceptance of the new Terms. It is therefore recommended that you check this page regularly.